Once an order is placed and payment is made, the order cannot be canceled. Customers are advised to confirm the order details and all information before placing an order, as our store does not provide any order modification or cancellation services. Thank you for your understanding.
From the moment payment is made by the customer, refunds will not be issued due to delays in supplier shipping or delivery. The estimated arrival dates for all pre-ordered items are for reference only and there is a possibility of shipment delays. Refunds will not be granted on the basis of these reasons. We appreciate your understanding.
The shipping date from our store is calculated based on working days (excluding Saturdays, Sundays, and public holidays).