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Delivery Policy

Shipping Fee

Free shipping* to Hong Kong addresses:

1. SF Locker Locations

2. SF Service Partner Locations

7-Eleven Convenience Stores

Circle K Convenience Stores

KE Lockers

Shell Stations

Small-sized Chain Stores & Individual Stores

3. Business address

4. SF Business Station Locations

5. SF Store Locations

Please check at

https://htm.sf-express.com/hk/en/dynamic_function/S.F.Network/SF_Locker/

* Free shipping is not applicable to remote addresses such as Science Park, universities, schools, hospitals, outlying islands, airports, etc. We will whatsapp you to confirm before shipping. Please pay when products delivered.

Shipping Time:

- Products from France or Europe will be delivered to HK every 2 weeks. Due to waiting list of purchase, all shipment sent out within 3-12 days after purchase. We apologise for any inconveniences caused.

- If the order contains both available and pre-ordered items, we will wait for all items to arrive before shipping them together.

Notice:

- This website does not assume any responsibility for the risk of loss during shipment.

- This website is not responsible for any damage to packaging caused during transit.

- For all purchased items from our company, if there is a delay in pickup, SF Express and the warehouse may incur storage fees or the items may be destroyed. The customer is responsible for these fees and consequences.

Notes for International Orders:

- Due to different customs regulations in each country, customers placing international orders should contact us before making a purchase to understand whether the products can clear customs.

- International customers are responsible for paying the international shipping fee. Please contact us in advance to learn about shipping methods and detailed charges.

- Due to the higher risk of shipping internationally, we cannot guarantee the safety of the products after they are shipped. Therefore, all international orders are not eligible for refunds, returns, or exchanges. Customers must assume the risks of loss, damage, spoilage, or any other risks associated with shipping.

In case of any disputes, the final decision lies with Pickietritionist Beauty and Sculpt Shop.