Return/Exchange Policy
If you need to return or exchange a product, please contact us within 24 hours of receiving the item to confirm the reason. You will need to return the original item to us either by mail or in person. Once we receive the returned item, we will arrange for a refund or exchange within 7 working days.
If the product is spoiled, damaged during delivery (excluding packaging damage), or if there was an error in the product shipped due to a website mistake, we can arrange for an exchange. Please take photos of the damaged or incorrectly shipped items and contact us within 24 hours of receiving the package.
If the request for return or exchange is made after the specified period, pickietritionist.com reserves the right to refuse compensation.
Contact Information: (Please provide your name, phone number, and order number)
- WhatsApp: (852) 96584016
- Email: pickietritionist@gmail.com
In case of any disputes, the final decision lies with Pickietritionist Beauty and Sculpt Shop.