Pickietritionist Beauty and Sculpt Shop (hereinafter referred to as "we", "us", or "our"), the operator of Pickietritionist Beauty and Sculpt Shop, respects your privacy concerns and values our relationship with you.
When you visit a store (hereinafter referred to as "the store") established by us and authorized by our SaaS service provider, SHOPLINE (hereinafter referred to as "SHOPLINE"), we may collect, process, and use personal data about you (including your employees and/or representatives, and persons who act on your behalf). If you visit or make a purchase on the store, we may also collect, process, and use your personal data. We are fully aware of the importance of personal data to you, and we are committed to ensuring the integrity and security of the store. This privacy policy describes the types of personal data we collect about you, how we use this information, who we share it with, and the feasible options you have regarding our use of this information.
What we collect
We may obtain personal data about you from various sources. When you visit our store, use our plugins [Note: please insert all data collection channels applicable to your business], or visit and/or use our social media/social networking pages (or their corresponding stores or applications, such as Facebook and Instagram), we may collect this information. Our products are sold in many department stores or other types of physical stores, and if you are a member of our store, [relevant records may also be collected when you purchase goods in physical stores][Note: please confirm if POS function is used]. When you visit our store, our social media/social networking pages (or their corresponding stores or applications), we may also collect certain information about your device or use through automated means or by using cookies, web server logs, and web beacons.
Categories of information you provide
The categories of personal data that the store may collect about you include the following categories: 1. Identification - (1) Identifiers (such as member name, address, phone number, email, etc.). 2. Personal characteristics - personal description (such as gender, date of birth, etc.). 3. Social situation - (1) Lifestyle (such as the types of consumer products used and details of services).
Categories of information you provide
You may choose to provide personal data to us in a variety of ways, such as when you register on our store, shop on our store, or through our social media (or their corresponding stores or plugins). The types of personal data you may provide to us (if applicable) include:
Contact information (such as name, postal address, email address, mobile or other phone numbers, mobile service provider);
Age and date of birth;
Gender, preferred language;
Usernames and passwords;
Payment information (such as your payment card number, expiration date, shipping address, and billing address);
Purchase history records;
Product preferences and communication channel preferences;
Content you provide (such as photos, videos, comments, articles, survey responses, and reviews);
Information you provide to us when you visit our social media pages (such as your name, profile picture, likes, location, friend list, and other information described on the social media network or application registration page, or detailed location information when using our mobile application);
Device identifiers, such as information about the device, such as MAC address, IP address, or other online identifiers.
You voluntarily provide us with your personal data, but if you do not provide your personal data, you may not be able to receive certain services and promotional activities.
Why we collect your personal data:
The specific purposes for which the store collects personal data are to provide you with goods or services, including but not limited to: (1) consumer and customer management and service; (2) consumer protection; (3) online shopping and other e-commerce services; (4) verify your personal identity (such as to protect you from fraud and other criminal activities); (5) resolve various types of disputes (including but not limited to consumer disputes, intellectual property disputes, etc.); (6) enhance secure transaction behavior; (7) collect debts; (8) notify you of business opportunities, products, services, and updates; (9) detect and protect you and the store from errors, fraud, or other criminal activities and monitor compliance risks; (10) investigate potential illegal activities against personal safety, property safety, and breach of contract; (11) fulfill terms and conditions and return policies; (12) actions required by laws and regulations; and (13) other purposes for which we obtained your consent at the time of collection.
How We Use Personal Data
We may use the information you provide for the following purposes:
Sending you promotional content or other communications; providing you with requested information and services; contacting you to follow up or confirm your orders, appointments, returns, or refunds, and to send you other non-marketing communications related to the products and services we provide to you; processing your payments and/or transactions; creating and managing your account, including accessing your purchase history records; responding to your inquiries; customizing advertisements in our store, social media stores and elsewhere to meet your interests and history; communicating with you and managing special events, contests, sweepstakes, events (if any), surveys, and other offers in which you participate; operating, evaluating, and improving our business (including developing new products and services, enhancing and improving our products and services, managing our communications, analyzing our products, conducting market research, data analysis, and customer relationship management programs, and performing accounting, auditing, and other internal functions); complying with applicable legal requirements, industry standards, and our policies;
To avoid duplication and ensure the accuracy of your information, please regularly perform data cleaning internally or through our service providers, link or merge our records.
We may also use this information in other ways for which we provide specific notice at the time of collection.
If you provide us with your personal data, we intend to use it for direct marketing purposes to offer or promote the availability of our goods and/or services. However, we will confirm that you do not wish to receive such marketing messages when we first send you a marketing message; if you do not wish to receive them, you may express your wishes to us when you first receive the marketing message or refuse to receive them again at any time.
If you provide us with relevant information and explicitly consent to such use, we may use various types of personal data listed in the "Information You Provide" section above for direct marketing purposes.
Direct marketing communications may be sent to you through various channels, including telephone, mail, email, text message, mobile applications, web applications, social media stores, and other communication methods. If we have obtained your consent, the personal data you provide in the form or when you agree to the subscription will be used for this marketing purpose at the same time. We will handle any data transmission issues related to this section in accordance with the contents provided in this Privacy Policy.
If you do not wish us to use your personal data for direct marketing, you may choose to opt-out of our direct marketing at any time in accordance with the procedures listed in the "Your Rights and Choices" section below. If you have a need, we must stop using your personal data for direct marketing purposes without charging you any fees.
We will only use the personal data you provide for direct marketing purposes in accordance with the Personal Data Protection Act of the Republic of China (Taiwan). Our direct marketing content may take several forms, including but not limited to marketing mail, e-mail and text messages, which are detailed in the following subsections.
How we handle, utilize, share, transfer, and disclose personal data:
(1) Handling and Utilization:
Certain functions of our store may be provided by our third-party partners, and we may entrust these partners (including technical service providers) to process some of your personal data. For example, when you use the automatic payment function, we may ask a third-party payment company to process your credit card information so that we can charge you for relevant service fees according to your instructions. When you use SHOPLINE payment, we may ask a third-party service provider to process personal data of you and your customers, and these service providers can facilitate "understanding your customers" as well as transaction monitoring and risk management. [Note: add any other suppliers with whom you share this information.] We will sign a confidentiality agreement with third-party service providers to manage the purpose, processing period, and responsibilities of data processing, and will require partners to process data according to our requirements and this privacy policy. If you do not agree to partners collecting personal data necessary to provide relevant services, you or your customers may not be able to use relevant services.
(2) Sharing:
We will not share personal data with any third party unless one or more of the following circumstances exist:
[Note: including all content applicable to your business]
At your request, or with your prior explicit authorization or consent;
Related to fulfilling our obligations under laws and regulations;
Directly related to national security and defense;
Directly related to public safety, public health, and significant public interests;
Directly related to criminal investigation, prosecution, trial, and execution;
To protect the significant legitimate rights and interests of you or any other person, but it is difficult to obtain such person's consent;
The personal data involved is disclosed by you to the public;
The personal data involved is collected from legal and publicly disclosed information.
Sharing with SHOPLINE and its affiliates: In order to provide you with SHOPLINE products and services, recommend products that you may be interested in, solve account problems, and protect the personal and property safety of our affiliates, other users, or the public, you acknowledge and agree that we may share your and your customers' personal data with our affiliates. We will only share personal data within the necessary scope and will be bound by the purpose stipulated in this privacy policy. If we share sensitive personal data or if our affiliated companies use and process personal data for different purposes, we will seek your authorization and consent again.
Sharing with our third-party partners: We will only share personal data for legitimate, necessary, specific, and explicit purposes, and only share personal data necessary to provide relevant services to you or your customers. We will not share personal data that can identify you unless otherwise required by law or regulations. Usually, these third-party partners are also data controllers, and they will process personal data in their own accounts after obtaining your consent. Such partners may have their own separate privacy policies and user agreements.
[If you use a third-party marketing application to collect information about buyer activities on your store, please insert] In addition, when we use the store, we may use third-party functions or services (including Apps Store, payment gateways, or logistics service provider applications). Please note that such functions or services are provided by third parties. The rules and procedures described in this privacy policy do not apply to such third-party functions and services. Any information you provide to third-party stores or services will be directly provided to the network operators of these services. Even if you access them through the store, you must comply with the applicable privacy policy and user agreement of these third parties (if any). We are not responsible for the content of any third-party store, or for any third-party policy related to personal data and security measures. Before providing any personal data to a third party, you should read and understand the third party's privacy policy and user agreement.
(3) Transfer:
In principle, we will not transfer the control of personal data to any third party, except in the following cases:
At the request of the personal data subject, or with your prior explicit authorization or consent;
Related to fulfilling our obligations under laws and regulations;
Directly related to national security and defense;
Directly related to public safety, public health, and significant public interests;
Directly related to criminal investigation, prosecution, trial, and execution;
To protect the significant legitimate rights and interests of you or any other person, but it is difficult to obtain such person's authorization and consent;
The personal data involved is disclosed by you to the public;
The personal data involved is collected from legal and publicly disclosed information;
Transfer when the operational entities of Shopline and its affiliates change due to acquisition, merger, reorganization, or bankruptcy.
Note: If transmission is required for the above reasons, we will inform you of the purpose, type, and transferee of the information before transmission (if sensitive information is involved, we will also notify you) and obtain your consent, unless otherwise required by law or regulations. The transferee shall continue to performthe obligations stipulated in this privacy policy and protect the personal data in the same manner as we do.
(4) Disclosure:
We may disclose personal data in accordance with the law or regulations, or in the following circumstances:
At your request, or with your prior explicit authorization or consent;
Related to fulfilling our obligations under laws and regulations;
Directly related to national security and defense;
Directly related to public safety, public health, and significant public interests;
Directly related to criminal investigation, prosecution, trial, and execution;
To protect the significant legitimate rights and interests of you or any other person, but it is difficult to obtain such person's authorization and consent;
The personal data involved is disclosed by you to the public;
The personal data involved is collected from legal and publicly disclosed information.
(5) Protection:
We take reasonable and necessary measures to protect the personal data you provide us, and we will take appropriate steps to safeguard the security, integrity, and confidentiality of personal data. We will also take measures to prevent unauthorized access, disclosure, use, modification, damage, or loss of personal data. We use various security technologies and procedures to protect personal data from unauthorized access, use, or disclosure. For example, we use encryption technology to protect personal data during transmission. However, due to the inherent limitations of the Internet, we cannot guarantee that personal data transmission and storage are 100% secure.
(6) Retention:
We will only retain personal data for as long as necessary to achieve the purpose for which it was collected, or as required by law or regulations. We will also take reasonable steps to ensure that personal data is accurate, complete, and up-to-date. We will periodically review the personal data we hold and delete or anonymize personal data that is no longer necessary for the purposes for which it was collected.
(7) Your Rights:
You have the right to access, correct, delete, or restrict the processing of your personal data. You also have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format. If you have any requests regarding your personal data, please contact us through the channels provided by our store. We will respond to your request within the time frame required by law or regulations.
(8) Changes to this Privacy Policy:
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make any substantial changes to this privacy policy, we will notify you by posting a notice on our store or by other means. We encourage you to periodically review this privacy policy for the latest information on our privacy practices.
Translation: Your Rights and Choices
For the personal information we collect from you, we provide you with certain choices regarding how we use this information and how we communicate with you. To update your preferences, request removal from our mailing list, or make a request, please follow the instructions below.
[Note: This includes opt-out links for any services being used. Common links include:]
Email Opt-Out Notice
You can unsubscribe from receiving marketing communications by clicking the unsubscribe link in the marketing emails you receive from us or by following the instructions provided in the "How to Contact Us" section below. You may also choose not to receive our marketing emails by sending an opt-out request to [insert store's CS email]. [Note: or insert alternative instructions for sending an opt-out request]
SMS Opt-Out Notice
You can request not to receive SMS messages from us by contacting us through the means provided below.
Social Media Application Opt-Out Notice
To remove or delete our social media application from your social media account, please follow the instructions provided in the social network.
For Facebook: Please refer to the instructions provided in the Facebook Help Center.
Geolocation Information
When you use our mobile application, you may be asked to provide your geolocation through the application. You can choose not to share your precise geolocation information by adjusting the location services settings on your mobile device. To refuse to share your precise geolocation information, please follow the instructions on your mobile device or contact your service provider or device manufacturer.
Revoking Consent
You can revoke any consent you previously provided to us or object to the processing of your personal information at any time with a valid reason. We will apply your preferences in the future. In some cases, revoking your consent to our use or disclosure of your personal information may mean that you cannot take advantage of some of our products or services.
Accessing, Updating, and Modifying Personal Information
We may retain and use your information as necessary to achieve the purposes outlined above. You have the right to request access to and receive detailed information about your personal information that we maintain, update and correct inaccuracies in your personal data, and block or delete that information as appropriate. In some cases, the right to access personal information may be limited by local law requirements. Before granting access or making corrections, we may take reasonable steps to verify your identity. You can request to view, modify, or delete your personal information by sending an email to [insert store's CS email]. [Note: Add contact information for the data protection authority or store in your jurisdiction. For example: https://ico.org.uk/make-a-complaint/]
How We Protect Personal Information
We maintain appropriate administrative, technical, and physical safeguards designed to protect the personal information you provide from accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. However, no system is perfectly secure and we cannot guarantee that information about you will remain secure in all circumstances, including the security of your data during transmission to us or the security of data on your mobile device.
For information on how SHOPLINE retains and protects personal information, please refer to the SHOPLINE Privacy Policy (https://shopline.tw/about/privacy).
How We Update this Privacy Policy
This Privacy Policy may be updated periodically without notice to reflect changes in our personal information practices. We will post prominent notices on our store to notify you of any material changes to our Privacy Policy, and indicate the date of the most recent update at the top of the policy.
How to Contact Us
If you have any questions or comments about this Privacy Policy or if you wish to update information about you or your preferences, please contact us at cs@pickietritionist.com.
Last Updated: 1 June 2023